CURRENT SKILL SET

The following is a list of my current skill set. It shows the tools that I use professionally on a regular basis and how long I've been using them. The sidebar displays a list of non-current skills and experience, showing when I started using them. Those skills could be quickly refreshed, to meet project needs if necessary.

  • Acrobat Distiller—since 2004
  • Acrobat Pro—since 2005
  • Captivate—since 2008
  • Cascading style sheets—since 1999
  • DHTML code—since 1999
  • DreamWeaver (and Homesite)—since 1998
  • Flash—since 2001
  • eLearning methods—since 2000
  • HTML code—since 1995
  • JavaScript code—since 1996
  • MediaSpan Online Services CMS—since 2009
  • MS Excel—since 1985
  • MS Office (through v. 2010)—since 1989
  • MS PowerPoint—since 1990
  • MS Word—since 1985
  • MS Word Macro language—since 1993
  • Notepad++—since 2008
  • Paint Shop Pro—since 1996
  • Personal Brain—since 2006
  • Project Management—since 1971
  • SAP—since 2010
  • SnagIt—since 1999
  • System User Assistance—since 1968
  • Technical Writing—since 1971
  • Training development—
    • ILT since 1975
    • WBT/eLearning since 1995
    • IDL since 2004
  • Visio—since 2000
  • XHTML code—since 2001

INDUSTRY PROCESSES AND SYSTEMS

The following is a list of industry processes and IT applications with which I am familiar from either the systems analysis, programming, management, training, or consulting perspective.

  • Automotive Dealership — inventory and decision support systems
  • Automotive Manufacturing — engineering, inventory, manufacturing, general and cost accounting, HR, MRP, and ERP systems and processes, as well as QS-9000 plant floor documentation and SDP-21 IT documentation and standards compliance
  • Automotive Supplier — inventory, billing, and shop-floor scheduling
  • Building Products — on-line order processing and EDI application design
  • Commercial Laundry Services — accounting, sales, and finance applications, shop-floor scheduling, inventory, and motor route delivery systems
  • Computer Hardware Manufacturing — equipment installation, setup, troubleshooting, use, and maintenance documentation, equipment procurement, shipping, receiving, installation and removal scheduling processes
  • Computer Service Bureau Operations — scheduling and production processes
  • Construction Project Management — civil engineering project scheduling reports and flowcharts
  • County Government — IT needs analysis processes, IT training processes, property tax systems and processes, utility billing systems, proposal management, public meeting record keeping and archiving processes, environmental health systems, graphic information systems (GIS/ArcIMS) applications, application tracking systems
  • Fashion Jewelry Manufacturing — accounting and sales systems and processes, customer service processes, shipping and receiving, audit and security systems, precious metal and stones inventory processes
  • Federal Government — NIST standards compliance, IT needs analysis processes, IT training processes, content management systems
  • General Business Operations and Management — administrative, accounting, HR, payroll, sales administration, corporate budget and financial processes, financial auditing, corporate annual report processes, fleet, facilities, and fixed asset planning, procurement, and management systems and processes, lease and contract management processes
  • Law Enforcement — integrated multi-jurisdictional law enforcement management information and reporting systems and processes
  • State Government — department of health and hospitals statewide patient accounting and billing systems and processes
  • Service Management — processes and systems related to managing IT service delivery, ITIL standards compliance
  • Temporary Nurse Staffing — personnel recruiting and management systems and processes, billing systems